Key Account Manager Retail Brands (Plant Based Food Solutions)

Share our taste for life!

Together with you, we want to achieve this mission. We value you as a person and actively support you on your professional journey, while caring about your future. Join our big little family and let’s make products for you and the world to love. 
Do you share our taste for life?

Your role:

As Key Account Manager Delhaize & Albert Heijn, you are responsible for developing and delivering the commercial strategy for Vandemoortele’s strategic retail customers in Belgium.

You act as the key commercial link between Vandemoortele and your customers, building strong, long-term partnerships and driving sustainable growth across the portfolio. By combining a deep understanding of the customer, market and category dynamics with strong commercial execution, you deliver sales growth, profitability and long-term value creation. You own the customer relationship end-to-end, from joint business planning and annual negotiations to the successful execution of commercial initiatives. Working closely with Marketing, Category Management, Supply Chain, Finance and Operations, you identify opportunities, develop tailored customer solutions and ensure flawless execution.

Your key responsibilities and challenges are:

Customer & Account Leadership

• Develop and execute the annual customer business plan for Delhaize and Albert Heijn, aligned with Vandemoortele’s overall business strategy.
• Build and maintain strong, trusted relationships with key customer stakeholders across all department.
• Act as the primary commercial point of contact and ensure a high level of customer engagement and satisfaction.
• Develop a deep understanding of customer strategies, priorities, needs and decision-making processes.
• Identify and translate customer and market opportunities into concrete growth initiatives.

Commercial & Negotiation Excellence

• Take full ownership of the customer P&L, including sales, profitability, pricing, promotional investments and commercial terms.
• Lead annual negotiations and manage commercial agreements, ensuring sustainable value creation for both Vandemoortele and the customer.
• Develop and execute pricing and promotional strategies in line with the overall Revenue Growth Management approach.
• Optimise promotional effectiveness and commercial investments to maximise return.
• Proactively manage risks and opportunities, including volume growth, distribution, assortment and customer profitability.
• Ensure accurate forecasting and contribute to reliable volume and demand planning.

Category & Business Development

• Partner with customers to identify opportunities for category growth, innovation and portfolio development.
• Use shopper, consumer, market and category insights to build compelling customer propositions.
• Translate category strategies into concrete customer plans and commercial initiatives.
• Drive innovation, new product launches and portfolio development with customers.
• Monitor market, competitor and retailer developments and proactively adapt the customer strategy

Execution & Cross-Functional Collaboration

• Ensure excellent execution of customer agreements, promotions, innovations and commercial plans.
• Collaborate closely with Marketing, Category Management, Supply Chain, Finance and Operations to deliver on customer commitments.
• Lead cross-functional customer projects and ensure clear ownership, follow-up and delivery.
• Resolve operational and commercial issues proactively while maintaining a strong customer focus.

Performance Management

• Monitor customer performance against sales, volume, profitability and strategic objectives.
• Analyse performance and translate insights into clear commercial actions.
• Prepare and present regular business reviews with internal and external stakeholders.
• Continuously identify opportunities to improve customer profitability and strengthen Vandemoortele's position with customers.

What’s in for you?

• You will join our big little family: Our associates are the beating heart of our company, they bring the flavour to our organisation. We prioritise well-being and development, fostering a welcoming environment where everyone is valued. As a global family business, we take a human-centric approach.
• We value you as a person: At Vandemoortele, we recognise the unique contributions of each associate and offer the opportunity to shape your own professional journey. Enjoy flexible working hours, remote work, and join our sports and well-being initiatives.
• We care about your future, and we support your professional journey: We are committed to your growth we empower our associates to take ownership of their professional development.
• We make products for you to love: We are a team of passionate food enthusiasts. In our mission to shape a tasty future we strive to create a wide range of food solutions that connects people, cultures and traditions. From fresh croissants and tasty food in our company restaurant, to healthy fruit baskets in our coffee corners, we aim to enhance your everyday experience.
• Easy to reach: Our HQ is located close to a bus stop and highway exits. Want to come by bike? Lease a bike at Vandemoortele! 

Are you the one we’re looking for?

• You hold a Master’s degree in Economics, Business Administration or a related field.
• You have at least 3 years of commercial experience within FMCG, preferably in retail.
• You have proven experience in Key Account Management and customer negotiations.
• You have a strong understanding of the Belgian retail landscape, ideally including experience with major Belgian retailers.
• You have a proven track record in sales, profitability, pricing and commercial investments.
• You have strong analytical, financial and business planning skills.
• You are proficient in Microsoft Office, particularly Excel and PowerPoint.
• You are fluent in Dutch, French and English, both written and spoken.
• You are a results-driven commercial professional with strong strategic thinking and an entrepreneurial mindset.
• You are skilled at building trusted customer relationships and influencing stakeholders across functions.
• You are an effective negotiator who creates value while safeguarding commercial interests.
• You are analytical and able to translate data, market insights and customer information into clear commercial actions.
• You are proactive, solution-oriented and comfortable working autonomously in a dynamic environment.
• You are resilient, pragmatic and not afraid to challenge the status quo.
• You are passionate about food, retail and creating value for customers.

Join us in making sweet memories!

We look forward to welcoming you to our delicious journey!

Submit your updated CV and compelling cover letter (optional) highlighting your relevant experience and motivation.

For questions or additional information, mail us: Sara.Temmerman@vandemoortele.com.

 
 #ShareOurTasteForLife